Library User Satisfaction Survey

We need your input!   We are here to serve you.  Let us know how we are doing by completing this survey in its entirety.  We appreciate your time.

Use the scale below to answer each question.

1 - Poor     2 - Not Satisfied     3 - Satisfied     4 - Very Satisfied     5 - Excellent     N/A - No experience with this service

Select the library you wish to evaluate.
(If you would like to evaluate more than one of our libraries, please submit a separate survey for each.)
Main Campus      Health-Sciences Campus
Select the classification that best describes you.
Student      Faculty      Staff      Alumni      Visitor
How satisfied are you with our materials/resources?
Book collection: 1      2      3      4      5      N/A
Periodical collection:    1      2      3      4      5      N/A
Online databases: 1      2      3      4      5      N/A
Off-campus resources: 1      2      3      4      5      N/A
Internet access and other software applications:   1      2      3      4      5      N/A
How satisfied are you with our services?
Reference: 1      2      3      4      5      N/A
Circulation: 1      2      3      4      5      N/A
Interlibrary Loan: 1      2      3      4      5      N/A
Electronic Collections: 1      2      3      4      5      N/A
Government Documents: 1      2      3      4      5      N/A
How often do you use the library or call for information? daily weekly monthly once a semester once a year not at all
How often do you ask our staff for help? daily weekly monthly once a semester once a year not at all
How helpful is our staff? 1      2      3      4      5      N/A
Select any additional resources you would like offered.
periodicals (print)
online periodicals
books
newspapers
computers
staff
other (please list)
Additional Comments/Suggestions: