Student Job Opportunities

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The following jobs are currently available for the Business curriculum...

Claims Customer Service Adovcate II (4-17-14-CCSA II) - Florence, SC

Status: OPEN
Hours: Monday Friday; must be available for the following shift: Noon-9:00pm
Salary: $11.41/hr
Counselor: Jeanetta Jett
Phone: 843-661-8076
Job Description
2 years customer service experience OR claims or appeals processing and 1 year customer service experience. Good verbal and written communication skills. Strong customer service skills. Good spelling, punctuation and grammar skills. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Good computer skills. Proficient knowledge of word processing and spreadsheet applications. Prior call center experience. One year clerical/customer service experience in an professional office setting. High School Diploma or Equivalent and Minimum 40 WPM. Apply online at www.southcarolinablues.com.
Additional Comments

Customer Service Agent I (2-10-14-CSA I) - Sumter, SC

Status: OPEN
Hours: Able to work between 6:00am-1:00am, work weekends and holidays
Salary: Not Listed
Counselor: Jeanetta Jett
Phone: 843-661-8076
Job Description
Adherence to SYKES policies on ethics and integrity, receives transactions from users regarding customer service or technical support related needs based upon the scope of support provided by contract to Sykes' clients, and determines appropriate action to be taken on customer's behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution. Maintains proficiency in programs, products and/or platforms assigned, maintains pertinent paperwork and records through data entry. and communicates with co-workers to research problem and find solution, may test software and hardware to evaluate ease of use and whether product will aid user in performing work. Communicates with team manager, team members and other teams regarding problems, solutions and trends and responsible for meeting established individual and team performance targets, which include customer service, productivity and quality standards. High school diploma or equivalent, or current student status. Post high school education preferred. Six months to one-year experience in customer support preferred. Working knowledge of supported operating systems, software, and hardware preferred. Understanding of troubleshooting processes, technology and tools preferred.
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Although employers may utilize various agencies to advertise their current employment vacancies, employment opportunities posted through the Office of Student Employment Services' website are only available for graduates and students presently attending Florence-Darlington Technical College. Positions advertised are for outside agencies and do not reflect employment opportunities available at Florence-Darlington Technical College.